Who Maintains My Pool?

While a well-run pool may seem to maintain itself, it takes a team of experts with a myriad of certifications to keep the water safe and comfortable for use!


There are multiple lifeguard certification programs in the United States; some jurisdictions require a specific type of lifeguard certification (Red Cross, Ellis, etc) while others leave it up to the facility to decide. Regardless of the certifying agency, there’s no question that lifeguards save lives! These individuals are the first line of defense in preventing, recognizing, and responding to emergencies, from medical issues like cardiac arrest and stroke to facility emergencies like fires and power outages. The best lifeguards reduce risks by eliminating hazardous behaviors and conditions.

Instructors, Coaches, and Customer Service Staff

Everyone who works at an aquatics facility has a role in keeping pools clean and safe! Preventing patrons from bringing glass and food to the pool area, picking up toys to prevent tripping hazards, and reporting potential issues are just a few of the ways that any staff member can assist.

Pool Operator

Currently, 25 states require all pools to have at least one certified operator, and the CDC’s Model Aquatic Health Code recommends it for all pools. The Certified Pool Operator® (CPO®) is responsible for maintaining water quality and safety to prevent many of the common issues and injuries that can arise in aquatic venues, including physical, biological, chemical, and electrical problems. A single CPO® can serve multiple small pools, while larger facilities may have multiple operators on staff to address issues immediately.

Health Inspector

The local health inspector is responsible for ensuring that pools are compliant with local health codes, as well as the VGBA (regulations regarding suction entrapment). During a typical pool inspection, items like water chemistry and safety equipment are a top priority. The frequency and thoroughness of the inspection vary by jurisdiction; some health departments have multiple, dedicated pool inspectors while others utilize the same person that performs restaurant and food service inspections.

Other Inspectors

Pools (especially indoors) have several components requiring regular inspections from a certified individual or company. Boilers, backflows, fire alarm systems, fire suppression systems, and even environmental compliance inspections are required regularly, with each of these inspectors contributing to the overall safety of the facility!

Maintenance Technicians

A certified pool/spa maintenance technician (CMT) performs duties such as filter cleaning, chemical feed cleaning and adjustments, and equipment replacement. A CMT performs similar roles to a plumber, but specific to aquatics venues.
A mechanical maintenance technician works on pumps, HVAC, and boilers/chillers that are typically not specific to aquatics venues.

Pool Supplier

Every pool uses a variety of chemicals, filtration and mechanical equipment, plumbing, and more, which can span hundreds of manufacturers. The local pool supplier stocks these items so that they are available when needed locally, minimizing downtime for pools and allowing patrons more access!

You! (The Pool User)

As the user of an aquatics facility, anyone can contribute to keeping pools clean and safe! Respect the pool rules: don’t bring food or glass near the pool, do shower before entering the water (to remove contaminants, lotions & oils), no roughhousing, and use the bathroom before entering the water. And of course, report any issues or concerns to staff so that they can be addressed immediately.

Rory Grigull | Director of Facilities

Top Instruction. Peak Activity.

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